About Birches Health:

Online gambling has taken over the US. More than 175m Americans now regularly bet on sports and the rates of gambling addiction have skyrocketed since online gambling’s legalization. As widespread gambling creates record levels of addiction, debt, and bankruptcy, millions of problem gamblers still cannot access specialized, comprehensive care that they desperately need.

At Birches Health, we’re beating the online gambling epidemic with virtual therapy for gambling addiction from specialized clinicians. Our care is covered by insurance and state funding to ensure access to treatment for problem gamblers. We work with patients throughout their gambling addiction journey to improve clinical outcomes and reduce healthcare costs.

Our mission is to build the medical and technological infrastructure for behavioral addiction in the US to make sure millions of patients receive the highest quality clinical outcomes and path to recovery they deserve. We’re backed by leading healthcare and gaming investors including General Catalyst, AlleyCorp, Will Ventures, Defy, Haystack, Operator Partners, and C-suite angels at private and public companies.

Join us to bring addiction care into the present day.

About The Role:

Our Behavioral Health Strategy role acts as a key strategic partner to the SVP Strategy and the executive leadership team. You will be responsible for driving the execution of initiatives that have a significant impact across the behavioral health portfolio. The role requires a leader who is highly organized and analytical, with a strong ability to work collaboratively. You must be able to translate complex strategic objectives into clear, actionable plans, manage cross-functional projects, and ensure alignment and coordination among various stakeholders.

The role is full-time and based in our office in the heart of Flatiron, NYC and reports directly to the SVP Strategy.

What You’ll Do:

• Partner with the SVP Strategy to define, prioritize, and track behavioral health initiatives, ensuring alignment with organizational goals.
• Monitor key performance indicators and drive continuous improvement initiatives within behavioral health contracts and initiatives.
• Lead the implementation and oversight of behavioral health contracts with payers, ensuring all contractual requirements are met and operational processes are aligned.
• Coordinate with payer partners to facilitate seamless execution of service agreements, including onboarding, reporting, and compliance monitoring.
• Develop and present measurement-based care initiatives to executive leadership, stakeholders, and payer partners, highlighting outcomes, methodologies, and best practices.
• Support the design and implementation of scalable processes and frameworks to drive operational efficiency across behavioral health initiatives.

Who You Are:

• Bachelor’s degree required; advanced degree (MBA, MHA, MPH, or related) preferred.
• 7+ years of experience in strategy, consulting, operations, or program management within healthcare or behavioral health.
• Demonstrated experience working with cross-functional teams to drive strategic initiatives.
• Strong analytical and problem-solving skills, with the ability to translate complex data into actionable insights.
• Excellent written, verbal, and presentation communication skills.
• Exceptional organizational skills with a proven ability to manage multiple high-priority projects simultaneously.
• Familiarity with behavioral health systems, payer models, clinical operations, and value-based care preferred.