About Birches Health

Online gambling has taken over the US. Over 200 million Americans now regularly bet on sports and the rates of gambling addiction have skyrocketed since online gambling’s legalization. As widespread gambling creates record levels of addiction, debt, and bankruptcy, millions of problem gamblers still cannot access specialized, comprehensive care that they desperately need.

At Birches Health, we’re beating the online gambling epidemic with virtual therapy for gambling addiction from specialized clinicians. Our care is covered by insurance and state funding to ensure access to treatment for problem gamblers. We work with patients throughout their gambling addiction journey to improve clinical outcomes and reduce healthcare costs.

Our mission is to build the medical and technological infrastructure for behavioral addiction in the US to make sure millions of patients receive the highest quality clinical outcomes and path to recovery they deserve. We’re backed by leading healthcare and gaming investors including General Catalyst, AlleyCorp, Will Ventures, Defy, Haystack, Operator Partners, and C-suite angels at private and public companies.

Join us to bring addiction care into the present day.

About the Role

Our first ever Product Manager, Care Delivery will play an integral role in helping us design and scale the systems, workflows, and experiences through which patients receive treatment and clinicians deliver care at Birches Health. This includes patient engagement, clinician tooling, clinical workflows, the care quality infrastructure, and AI-enabled care delivery experiences. This role sits at the intersection of product, clinical operations, and technology.

You will be responsible for defining and driving the execution of products that have a significant impact across the entirety of the business. The role requires a leader who is excited about building products related to care delivery for patients, engagement, and clinician effectiveness through processes grounded in highly analytical research, data, and customer feedback. Working closely with engineering, design, operations, and clinical leadership, you’ll translate complex strategic objectives into clear, actionable product roadmaps,and ensure alignment and coordination among cross-functional teams.

The role is full-time, remote, and reports directly to the CEO.

What You’ll Own

• Translate complex clinical, operational, and regulatory requirements into scalable product strategy and roadmaps.
• Define patient-facing and clinician-facing digital tooling that improve engagement and care delivery.
• Lead cross-functional product development across engineering, design, clinical, and operations teams from discovery through launch and iteration.
• Shape product guardrails that support clinical quality, safety, and regulatory compliance
• Partner with clinical leadership to define, evaluate, and monitor AI-enabled features to ensure they are safe, effective, and aligned with clinical standards.

Who You Are

• 5+ years of product management experience in healthcare, behavioral health, care delivery or other regulated clinical environment
• Demonstrated track record of owning complex, high-impact products from strategy through execution
• Demonstrated experience working with cross-functional teams to drive strategic initiatives across product, engineering, design, operations, and clinical functions.
• Excited about working in regulated, complex industries and see constraints as a product design challenge rather than a blocker